Get the 90‑Day Claims Experiment Case Study

See how a claims department doubled their productivity and reduced their time to close a claim by 9X in just 90 days.

All without AI, new platforms, or extra headcount.

A practical guide for leaders who want evidence, not assumptions — before hiring more people, increasing budgets, or adding risk.

This case study reveals the method that got our latest client...

This case study reveals the method that got our latest client...

44% fewer touches, 61% fewer calls in, 73% faster payment cycle, 82% faster end-to-end and, 2.8x lift in productivity

44%

fewer touches

61%

fewer calls in

73%

faster payment cycle

82%

faster end‑to‑end

2.8x

lift in productivity

Who this is for...

This report is written for senior leaders responsible for performance in complex environments, including:

  • Executives, directors and heads of - in service organisations

  • Operations, transformation, and improvement leaders

  • Leaders facing persistent backlogs, missed deadlines, or rising costs

If you are under pressure to “just add capacity”, this report will help you pause and make a better decision.

Why this matters

  • Hiring more people is one of the most expensive decisions a leader can make

  • When taken too early, it increases cost, adds coordination overhead, and often makes flow worse — while leaving the underlying problem untouched

  • This report gives leaders a clearer way to think about demand, capacity, and performance — so decisions are based on evidence, not assumption

Get instant access to the case study

Get instant access to the full 90‑day experiment case study and see how the same approach could apply to your operation by adding your name and email below.

You'll get instant access by email - be sure to check your junk folder.

Disclaimer

This report is provided for information and general guidance purposes only.

It does not constitute professional advice. While reasonable care has been taken in its preparation, no warranty is given as to accuracy or completeness. Decisions and actions taken in reliance on this material are the responsibility of the reader.

© Descartes Consulting Ltd.
All rights reserved.

This material is intended for information and general guidance purposes only. Unauthorised distribution or reliance by third parties is discouraged.